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CWA 17327:2018
New product
CWA 17327:2018
Hotel General Manager. Knowledge, skills and competence requirementsMore info
This document provides the professional requirements in terms of knowledge, skills and competence of the general manager in the hospitality industry, i.e. the top manager who is in charge of the overall management of a hotel regardless of its size or facilities and who safeguards the hotel's reputation and ensures the quality of the services provided.
| Author | BSI |
|---|---|
| Editor | BSI |
| Document type | Standard |
| Format | File |
| ICS | 03.080.30 : Services for consumers
03.200.01 : Leisure and tourism in general |
| Number of pages | 30 |
| Year | 2018 |
| Country | United Kingdom |