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Reduced price! AS ISO IEC 20000.1-2013                        [ Superseded ] View larger

AS ISO IEC 20000.1-2013 [ Superseded ]

M00017291

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AS ISO IEC 20000.1-2013 [ Superseded ] Information technology - Service management - Service management system requirements

standard by Standards Australia, 01/01/2013

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Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).